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FAQ
Frequently asked questions
General
We require a pre-payment to start your school application. If the school doesn’t issue an acceptance letter, your pre-payment will be fully refunded. If you’re accepted and later cancel, the pre-payment is non-refundable. Visa service fees are only paid after acceptance and are non-refundable once the process starts. Refunds (if eligible) are processed within 5–7 business days.
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